Privacy Policy
At Softrock, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
Shipping Quote Requests
When you contact us to request a shipping quote, we may collect information such as your name, email address, telephone number, address, and details relating to the shipment.
This information is used exclusively to respond to your request, obtain shipping quotes, and provide the requested service. We will not use this information for marketing purposes or for any other purposes unrelated to your request, unless we have your consent or another lawful basis to do so.
Your personal data will only be retained for as long as necessary to process your request and comply with any applicable legal obligations.
Newsletter
If you choose to subscribe to our newsletter, the information provided for this purpose will be processed through Mailchimp.
Your data will be used exclusively to send the newsletter and other communications for which you have given your consent. You may unsubscribe at any time by using the unsubscribe link included in each email.
You can read Mailchimp's Privacy Policy here.
Your Rights
Under the GDPR, you have the right to request access to, correction or deletion of your personal data, or restriction of its processing. You may also have the right to object to the processing of your data or, where applicable, request its portability.
To exercise your rights or if you have any questions regarding the processing of your personal data, please contact us at .
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD).
Softrock does not sell or make your personal data available to third parties for commercial purposes and takes appropriate measures to ensure the security and confidentiality of your personal data.